Date: June 2020
Introduction: This Privacy Policy describes how Baker Tubulars (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you use our website, https://www.bakertubulars.com (the “Site”). Please read this Privacy Policy carefully before using the Site. By accessing or using the Site, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.
Types of Information We Collect: We collect two types of information from users:
Personal Information: This includes information that can be used to identify you directly or indirectly, such as:
- Name
- Email address
- Phone number
- Company name
- Project location
- Nearest city/delivery address
- Delivery/pickup date
- Products specifications requested
- Application use
- How you found us
- Keywords you searched
- Referral information
- IP address
Non-Personal Information: This includes information that cannot be used to identify you directly, such as:
- IP address
- Browser type
- Operating system details
- Pages visited
- Website usage data collected through Google Analytics
How We Collect Information: We collect information directly from you when you provide it to us, such as through:
- Contact forms
- Quote requests
- Email communications
We also collect information automatically through cookies and similar technologies, as well as from third-party services like Google Analytics.
How We Use Your Information: We use your information to:
- Conduct business, sales, marketing, and prospecting. You can opt-out at any time by replying to your representative, emailing csolita@bakertubulars.com, or within a marketing email using the “unsubscribe” link.
- Process your orders and fulfill your requests.
- Respond to your inquiries and provide customer support.
- Send you information about our products and services.
- Improve the Site and our services.
- Comply with legal and regulatory requirements.
Data Sharing and International Leads: We may share your personal information with third-party service providers who help us operate the Site and provide our services, such as delivery companies. We will only share your information with these providers to the extent necessary to provide the services.
For international leads, we may share your contact details with a reputable third party specializing in international business. This is done solely for the purpose of forwarding your inquiry to the appropriate international representative.
Data Security: Disclaimer: no method of transmission over the internet is 100% secure. We take the security of your information seriously and have implemented appropriate measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Using Secure Sockets Layer (SSL) encryption to protect your information during transmission.
- Storing your information on secure servers behind firewalls.
- Limiting access to your information to authorized personnel.
Your Rights: You have the following rights regarding your personal information:
- Accessing your information: You have the right to access and receive a copy of the personal information we hold about you.
- Correcting your information: You have the right to correct any inaccurate or incomplete information about you.
- Deleting your information: You have the right to request that we delete your personal information.
To exercise any of these rights, please contact csolita@bakertubulars.com.
Children’s Privacy: We do not knowingly collect information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at csolita@bakertubulars.com.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our Site. This section explains what cookies are, the types of cookies we use, and how you can manage them.
What Are Cookies?: Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.
How Do We Use Cookies?: As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data. The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.
Types of Cookies We Use:
- Essential Cookies: These cookies are necessary for the website to function properly. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart, or make use of e-billing services.
- Performance Cookies: These cookies are used to understand and analyze the key performance indexes of the website, which helps in delivering a better user experience for the visitors.
- Functional Cookies: These cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.
- Advertising Cookies: These cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
Manage Cookie Preferences: You can change your cookie preferences any time by clicking the “Cookie Settings” button below. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.
Cookie Settings
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers:
If you are using any other web browser, please visit your browser’s official support documents.
Changes to This Privacy Policy: We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes.
Contact Us: If you have any questions about this Privacy Policy, please contact us at:
Baker Tubulars Attention: Privacy Officer Email: csolita@bakertubulars.com
